Cloud Integration Challenges and Solutions

As more companies are using multiple applications throughout the cloud, they are encountering challenges related to cloud-based integration. Within a single ecosystem or multiple ecosystems, cloud-based applications must be able to work together, connecting both processes and data. Depending on the infrastructure of the organization, this can be extremely complex.

Maintaining Security through Multiple Platforms

Security is one of the leading concerns with any cloud-based solution. Cloud-based solutions are highly accessible and transparent, which can lead to challenges when securing critical data. ServiceNow addresses security issues through the adoption of multiple security protocols, such as HTTPS encryption and single sign-on authentication. There are additional modules for ServiceNow that are developed to improve upon security. When managing security with ServiceNow, it is best to utilize only the security solutions provided through ServiceNow, rather than attempting to use multiple security solutions or relying upon the security solutions of other platforms. Consolidating security through a single API will reduce the potential for a security gap.

Integrating Across Public and Private Cloud Solutions

Most organizations today run both public and private clouds in a “hybrid” cloud environment. Public clouds tend to be more exposed in terms of security but easier to use and maintain; private clouds tend to be better secured but less accessible. Regardless, integration must often occur between public and private cloud infrastructures. Not only does this bring about the aforementioned security issues, but it can also lead to complex connections and work flows. Custom-built APIs may be necessary to ensure fast and easy data transfer.

Scaling Cloud-Based Services Upwards Over a Network

Cloud-based services scale upwards quite easily, but that doesn’t mean that they aren’t going to be consuming resources. In cloud environments, companies pay for exactly the resources they need  and that also means they have an interest in reducing their resource expenditures. Pre-built integration solutions such as SynQ have already been developed to use as few resources as possible, optimized for both resource usage and productivity. ServiceNow further provides work flow tools and API analysis tools, so that an organization can see exactly how their cloud integrations are performing and identify any potential weak points. As an organization scales, cloud-based services can begin to use exponentially more resources to provide the same functionality.

Managing Cloud Integrations, Events, and Issues

A cloud environment can be quite sprawling, and this is where ServiceNow really shines. By integrating cloud applications with ServiceNow, an organization is able to create a centralized hub where all of their data, events, and issues can be found. Without ServiceNow, it can be prohibitively difficult to constantly ensure that all aspects of a cloud-based system are functioning, that all processes are reporting, and that all applications are available. ServiceNow improves responsiveness and reduces the amount of time issues take to resolve.

With public clouds, private clouds, and hybrid clouds all on the horizon for many businesses, it becomes necessary to begin planning out an infrastructure now. Organizations looking to integrate their cloud-based platforms with solutions such as ServiceNow will need to look into comprehensive tools like SynQ for superior performance and easier use. 

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