It’s easy to see why many companies attempt to build their own data integration. If the data integrated is simple, then integrating could be a trivial and fast task. But there’s no guarantee that the amount of data is always going to remain simple or that the organization’s needs are never going to change.
Consider a cloud integration build vs buy scenario: when one of the cloud platforms changes or updates its packages, it’s possible that this custom data integration could break. The data integration will then need to be re-developed, potentially from the ground up, and system disruption can occur. If the company needs to expand its integration, all future expansions are also going to have to be custom built. Ultimately this means that a custom build is not going to be flexible, scalable, or agile. Furthermore, an organization will have no one to turn to for support.
That’s not to say there aren’t advantages to a custom-built integration. When it comes to SaaS integration build vs buy, a building can be the logical choice if and only if the company has very simple integration needs and has a solid reason for believing that these integration needs will never change.
Buying a pre-built data integration software solution gives an organization access to a robust set of features that will be continually updated and maintained. Though it does mean that the company will need to pay for the services, it can actually be less expensive than having to pay for the development and maintenance of a custom build. As packages change, the integration software will be updated and will thus be able to maintain its compatibility without any business disruption.
Many data integration solutions are offered on a subscription basis and are offered tiered to the services that need to be integrated. Because of this, an organization doesn’t have to pay for more than they require and the cost of data integration can actually be quite low. As a more robust solution, these data integration platforms are able to integrate large volumes of data, and can scale up as the organization grows. They can also provide a layer between multiple different types of solutions and can handle very complex use cases.
When it comes to the question of data integration build vs buy, buying is almost always the more robust, agile, and flexible solution. Though it can seem that a custom build will be more streamlined, it’s actually the opposite a custom build will often be difficult to both setup and maintain. For the purposes of ServiceNow integration, SynQ offers all of the features that an organization needs to create a highly custom build without having to build from the ground up.